Why this matters
Your master password never leaves your device, so we can't reset it for you. If you forget it and haven't planned ahead, your vault stays locked for good. Five minutes now saves that.
Your emergency kit
Print this page, fill it in by hand, and keep it somewhere safe and offline, like a home safe or with your important documents. Don't save a filled-in copy on your computer.
Vikela emergency kit
- Vault address
- vikela-app.auxodigital.africa
- Account email
- How I sign in
- Two-step login recovery code
- Master password
- My emergency contact
Your two-step login recovery code is in the vault under Settings → Security → Two-step login → View recovery code. It lets you in if you lose your phone.
Coming soon A one-tap emergency kit PDF made on your device inside the vault, with a reminder until you've saved it.
Emergency access
Name someone you trust as an emergency contact. If something happens to you, they can ask for access. You choose a waiting time; if you don't decline within it, they get in.
- In the vault, open Settings, then Emergency access.
- Add your contact's email address and choose what they get: View (read your items) or Takeover (set a new master password for your account).
- Choose a waiting time between 1 and 30 days.
- They accept the invitation, and you confirm them. Done.
If they ever ask for access, you get an email straight away and can decline during the wait.
Stuck? Email support@auxodigital.africa and a person will help.